RBC customers dealing with online, mobile technical issues
Posted June 1, 2023 9:59 am.
Last Updated June 1, 2023 11:27 am.
Royal Bank of Canada (RBC) customers experienced issues with the bank’s online and mobile systems on Thursday.
Around 8 a.m., users began reporting an issue with not seeing details in their accounts.
@RBC Hi RBC! Online bank service is down… I can’t access the view of my money. What is going on??? Two months ago it was VISA and now it’s our own account. I’m thinking of changing of bank service, it’s not normal that kind of issue and not that often.
— BB Smoak ???? (@DraiochtaBlack) June 1, 2023
https://twitter.com/DennisForlin/status/1664255324675612674
RBC acknowledged in a tweet there was an issue with the display of transactions in online and mobile banking and was working to resolve the issue “as soon as possible.”
Around the noon hour, the issue appeared to have been resolved for a majority of mobile customers.
