Canada Post investigating after Toronto man alleges mail carrier forged late mother’s signature

A Toronto man alleges a Canada Post employee forged his late mother’s signature to deliver a registered letter.

Last week, Jeff Green received a letter in his mailbox addressed to his mother. It was a piece of registered mail meaning the sender paid an extra $9.75 to require a signature and confirmation receipt upon delivery, but Green did not sign for it.

When he inquired with Canada Post, he was sent a receipt that appeared to show his mother’s name and signature. The name, however, was misspelled and the signature looked obviously fraudulent to Green.

But the most disturbing part for him was that his mother actually passed away last July.

“I don’t even know what words to describe,” said Green. “It’s offensive. It’s disappointing, you know. It’s criminal.”

It is also not the first time this has happened to him.

Nine years ago, Green spoke to CityNews after receiving his passport in the mail without signing for it. The Canada Post record showed an unfamiliar name and signature.

At the time, the postal service said it was investigating a letter carrier.

“The fact that it’s happened again, nine years later. They don’t know what they’re doing. They don’t care,” said Green.

Canada Post is apologizing for this latest incident saying it should have never happened and that they will look into the source of the forgery.

They also stressed that their delivery agents are instructed not to sign on behalf of customers when a signature is required.

“When we learned about this serious incident, we immediately alerted our local operations team,” said Canada Post spokesperson Phil Rogers in a statement to CityNews.

“While we were assured that this is an isolated incident, that team is following up with the delivery agent and taking a detailed look at what happened to ensure we can take additional steps to prevent this from happening again.”

Green, however, believes the matter merits a police investigation.

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